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aryza insolvency self-serve

Automating the collation of information for IVAs

The management of customers in an IVA can present real challenges to an Insolvency Practitioner. It is crucial that accurate information is gathered on a regular basis to ensure the agreement is managed effectively.

Aryza Insolvency Self-Serve gives your customers access to an automated tool that can be used to gather personal and financial information to give an accurate view of affordability and vulnerability.

It can also suggest areas for money saving, based on the Standard Financial Statement guidelines (SFS), and includes a decisioning element to provide your customers with an outcome of the best course of action for them.

Watch this video for a short demo of the Aryza Insolvency Self-Serve, or book a meeting with us for a more tailored and in-depth session.

At Aryza, our solutions have been developed in partnership with some of the biggest names in Insolvency.  Currently around 60% of the UK insolvency sector is using Aryza software to manage insolvency cases.

The challenge for Insolvency businesses is to make the customer experience simple and efficient without reducing the emphasis on the quality and accuracy of data gathered and providing robust and compliant guidance on best outcomes for the consumer.

Aryza provides this specialist tool for the acquisition of new customers into an IVA, and for the management of the Annual Review process.

Benefits to the Consumer

Simple Email or SMS invite

Your customer will receive a link to the site which will be white labelled as your brand

Secure registration and login

Customers can create their own secure area, where their data is protected, and they can return to review at any point.  This area is also password protected and has two levels of authentication for added peace of mind

Secure document upload

The debtor can upload documents directly from the device they’re using, and the information is automatically stored against their account

Automated contact strategy

Email and SMS communications can be used to encourage consumers to complete the journey, and keep them updated on the status of their case

Annual review verification

Secure log in and ID check confirms the consumer’s identity before allowing them to proceed

Household information

A series of carefully worded questions guides the consumer through the process of updating information about their property, relationships, assets and debts

Automation of information collation

It is possible to use open banking and credit reference data to pre fill much of the content of the standard financial statement, although there is an option to complete manually of the consumer prefers

Validated against SFS guidelines

The data gathered is compared with the household composition information and then fed into a decision engine that highlights where any areas of overspend may be happening

Pre-populated with previous data

If the consumer has already completed income and expenditure with you, this data can be presented back to them to make the data entry process simpler

Summary of financial situation

Income and outgoings is summarised for the consumer to allow them to review and amend their data quickly and simply

Savings and Benefit Checker

The system also presents any opportunities for reducing outgoings by switching suppliers, or increasing expenditure by claiming any entitled to benefits.

Benefits for the Insolvency Practitioner

Automation of complex data gathering

Aryza Insolvency Self-Serve reduces the amount of agent time that needs to be spent on each case by automating the management of data collection and document validation

Saves time – reallocates core resources

Agents can spend their time on cases that need additional support – safe in the knowledge that each consumer has a consistent process and outcome presented to them

Reduces costs

With up to 60% of consumers preferring to complete annual reviews via a digital option, there is the potential to significantly reduce operational costs

Automation of customer communication

Aryza Strategy Management is built into the self-serve product – this means that you can replicate your existing processes and workflows to ensure compliant and consistent communications with your customer base

White labelled solution – increase conversions

With options to apply your own branding creating full brand recognition and a smooth customer journey you will increase brand awareness and engagement

Aryza can offer an out of the box solution with a quick implementation usually in 3-6 weeks. 

Get in touch now to discuss your requirements.

The development of our software has been driven by close relationships with selected insolvency and debt management brands

Aryza Insolvency Self-Serve has been designed to leverage the best practices of our clients and the requirements of consumers.  Even if you have existing automated solution it may be worth talking to Aryza about your low conversion rates, customer retention.  Our experienced team will be able to work with you to review where you can improve processes, introduce efficiencies, and influence key operational SLAs.

Why Talk to Aryza?

One platform for all insolvency requirements.
The Aryza Insolvency Self-serve tool is designed to work closely with our other products that have been built to service all aspects of insolvency case management.

Aryza Acquire

Onboard new customers with an instant, accurate view of their finances.
Aryza Acquire allows consumers to use open banking to populate their details within minutes. With automated decisioning, you can offer the appropriate products and services to your customers, based on their true affordability and vulnerability.

Aryza Insolvency – software to help you help your customers across the UK

Our Case Management System is designed to help manage the individual needs of corporate and personal cases – from insolvency through recovery, and all the way back to full financial health.
It allows you to deal with the intricate requirements of your portfolio, from statutory and best practice tasks and forms, right through to cashbook management and document filing. Aryza Insolvency UK is integrated with regulatory bodies such as Companies House & The AiB, to allow an efficient transfer of data between both systems.

Aryza Evolve – Helps creditors to manage their insolvency returns and protect their customers

A managed service solution, Aryza Evolve combines industry knowledge,  data analytics, compliance and FCA expertise with a creative and passionate team to deliver managed service solutions.

If you want to chat to us about how our insolvency products can transform your customer experience, and make a real impact on your operations, simply give us a call on 0800 072 0092 or book an initial discussion by clicking the button below.

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