Regions
Australia
Support for professional restructuring
Aryza Canada
Our services in Canada support the automation of customer management for credit and debt solutions
Cayman Islands
Automated insolvency case management
Ireland
Automated insolvency case management
New Zealand
Automated insolvency case management
Automating the collation of information for IVAs
Aryza Insolvency Self-Serve gives your customers access to an automated tool that can be used to gather personal and financial information to give an accurate view of affordability and vulnerability.
It can also suggest areas for money saving, based on the Standard Financial Statement guidelines (SFS), and includes a decisioning element to provide your customers with an outcome of the best course of action for them.
The challenge for Insolvency businesses is to make the customer experience simple and efficient without reducing the emphasis on the quality and accuracy of data gathered and providing robust and compliant guidance on best outcomes for the consumer.
Aryza provides this specialist tool for the acquisition of new customers into an IVA, and for the management of the Annual Review process.
Your customer will receive a link to the site which will be white labelled as your brand
Customers can create their own secure area, where their data is protected, and they can return to review at any point. This area is also password protected and has two levels of authentication for added peace of mind
The debtor can upload documents directly from the device they’re using, and the information is automatically stored against their account
Email and SMS communications can be used to encourage consumers to complete the journey, and keep them updated on the status of their case
Secure log in and ID check confirms the consumer’s identity before allowing them to proceed
A series of carefully worded questions guides the consumer through the process of updating information about their property, relationships, assets and debts
It is possible to use open banking and credit reference data to pre fill much of the content of the standard financial statement, although there is an option to complete manually of the consumer prefers
The data gathered is compared with the household composition information and then fed into a decision engine that highlights where any areas of overspend may be happening
If the consumer has already completed income and expenditure with you, this data can be presented back to them to make the data entry process simpler
Income and outgoings is summarised for the consumer to allow them to review and amend their data quickly and simply
The system also presents any opportunities for reducing outgoings by switching suppliers, or increasing expenditure by claiming any entitled to benefits.
Aryza Insolvency Self-Serve reduces the amount of agent time that needs to be spent on each case by automating the management of data collection and document validation
Agents can spend their time on cases that need additional support – safe in the knowledge that each consumer has a consistent process and outcome presented to them
With up to 60% of consumers preferring to complete annual reviews via a digital option, there is the potential to significantly reduce operational costs
Aryza Strategy Management is built into the self-serve product – this means that you can replicate your existing processes and workflows to ensure compliant and consistent communications with your customer base
With options to apply your own branding creating full brand recognition and a smooth customer journey you will increase brand awareness and engagement
Aryza Insolvency Self-Serve has been designed to leverage the best practices of our clients and the requirements of consumers. Even if you have existing automated solution it may be worth talking to Aryza about your low conversion rates, customer retention. Our experienced team will be able to work with you to review where you can improve processes, introduce efficiencies, and influence key operational SLAs.
One platform for all insolvency requirements.
The Aryza Insolvency Self-serve tool is designed to work closely with our other products that have been built to service all aspects of insolvency case management.
Onboard new customers with an instant, accurate view of their finances.
Aryza Acquire allows consumers to use open banking to populate their details within minutes. With automated decisioning, you can offer the appropriate products and services to your customers, based on their true affordability and vulnerability.
Our Case Management System is designed to help manage the individual needs of corporate and personal cases – from insolvency through recovery, and all the way back to full financial health.
It allows you to deal with the intricate requirements of your portfolio, from statutory and best practice tasks and forms, right through to cashbook management and document filing. Aryza Insolvency UK is integrated with regulatory bodies such as Companies House & The AiB, to allow an efficient transfer of data between both systems.
A managed service solution, Aryza Evolve combines industry knowledge, data analytics, compliance and FCA expertise with a creative and passionate team to deliver managed service solutions.
To direct your enquiry to the relevant department, simply use this form to tell us how we can help you.
