Aryza is the controller for the personal information we process, unless otherwise stated.
20 Eglinton Avenue West,
+1 888 823 7763
The type of information we collect:
We currently collect and process the following information from you submitting information using the contact form:
- First name
- Last name
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for:
To receive promotional messages from Aryza about its products and services.
We also receive personal information indirectly, from the following sources in the following scenarios:
- Contacting Support at [email protected]. All emails sent to Aryza are recorded, forwarded to the relevant department in Aryza.
- First name
- Last name
- Any attachments or screenshots
We use the information that you have given us to assist with investigating and troubleshooting support issues.
- Contacting by phone – When you contact by phone, numbers are automatically stored for a limited period in a list of inbound and outbound calls, but no further processing of this data (numbers) is carried out by Aryza.
- Job applications – including personal data received from persons applying for roles with Aryza.
We may share this information with other Aryza Entities.
Under the EU General Data Protection Regulation (EU GDPR), the lawful bases we may rely on for processing this information are:
(a) Your consent. You can remove your consent at any time. You can do this by clicking on the link at the bottom of our emails.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep your personal data to process under this basis until you withdraw consent.
We will then dispose of your information if it is determined that your consent no longer exists.
Your data protection rights:
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected] if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected].
You can also complain to your local Supervisory Authority if you are unhappy with how we have used your data.
|Office of the Privacy Commissioner of Canada||30 Victoria Street
QC K1A 1H3