Complete Oversight, Real-Time Action
Aryza Collections Suite – Command Your Collections Operation
The Aryza Collection Suite helps you manage arrears cases with empathy, consistency and control. It automates collections processes from early arrears to pre-litigation, increasing capacity while keeping your customers fully engaged through digital, compliant journeys. With powerful tools for segmentation, affordability assessment, agent workflow and customer communications, the suite supports fair outcomes and faster resolutions.
Built with integration and speed in mind, the Collection Suite can be rapidly deployed by Vanquis as a standalone point solution or as part of a broader credit and debt ecosystem. Modules can be configured to match your existing strategy or help you move towards a more automated, intelligent approach.
We understand the challenges you face and we believe Aryza can help you overcome them:
Vanquis challenge:
High volumes and resource constraints
Your teams are under pressure to manage more cases with less capacity. Aryza automates routine tasks and drives digital self-service to free up agent time and increase efficiency.
Vanquis challenge:
Customer demand for digital engagement
Customers expect simple, personalised, and accessible ways to resolve arrears. Aryza enables omnichannel communication, including WhatsApp, SMS and webchat, powered by conversational AI.
Vanquis challenge:
Understanding affordability and vulnerability
Accurately identifying and supporting vulnerable customers is more important than ever. Aryza provides digital affordability assessments and SFS-aligned journeys to ensure fair, transparent treatment.
Vanquis challenge:
Constraints of legacy systems
Rigid or disconnected systems make it hard to evolve your strategy. Aryza’s modular, API-ready design means you can modernise at pace—without full system replacement.
Vanquis challenge:
Lack of insight and control
Limited visibility across customer journeys and hard-coded workflows can hinder decision-making. Aryza gives you real-time data, configurable paths, and full oversight of performance and compliance.
Speak to a member of the team to find out more about Aryza Collection Solutions
Statistics Aryza Collection Suite
70%
reduction in overdue receivables
20%
faster invoice payment rate
65-80%
of customers set up affordable payment plans after using a solution
“Through a sophisticated procedure and the effectiveness of our reminder programme, we succeed in limiting the number of invoices that are paid late.”
“Aryza Dunning enforces better data registration and gives insight into the process, which allows us to work more efficiently and effectively. This also produces concrete results: we see a drop in the average number of days that accounts remain unpaid.“
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