Conversational SMS
Go beyond messaging and turn SMS into conversations that deliver results
From Simple Texts to Smarter Engagement
OUTPERFORMS THE DIALLER BY 3X
Deploy before dialler campaigns to deliver better contact rates and higher customer engagement
INCREASED AGENT PRODUCTIVITY
Divert calls to SMS and see agent productivity rise with one agent handling 15+ conversations simultaneously
AI AGENTS STREAMLINE ENGAGEMENT
Deploy conversational AI agents to proactively reach out and engage customers in a highly accessible channel
Reach Any Customer with Any Number
All phones come with SMS enabled so it is easy to connect with customers. Customers respond well to messages received via SMS with 98% open rate.
Engagement can be built into any campaign as a back-up for customers that don’t have internet based messaging apps. A widely accessible channel, SMS reaches a larger audience and remains an effective channel for business communications.
Efficiency and Cost-Savings with Automation and AI
From simple outbound one-way SMS to full blown conversations, SMS has the capability of handling tasks from simple interactions to taking payments, conducting ID&Vs to completing I&Es.
SMS automation and AI enable the business to handle customer conversations more efficiently, reducing response times and improving overall customer satisfaction.
Ready to experience Conversational SMS in action?
Practical Resources to Help You Master
Digital Customer Engagement
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