Product Snapshot: Aryza Evolve

Which types of companies or organisations can benefit from Aryza Evolve managing consumers who may fall into debt or become insolvent?

Leo Petais Aryza Evolve is particularly beneficial for organisations working directly with consumers at risk of falling into debt or insolvency, any entity that is owed money by a customer. This includes sectors such as banking, credit card providers, car finance, telecoms, and utilities – many of which operate in highly regulated environments, making efficient and compliant insolvency and debt solution management essential. We also cater to B2B lenders with the notification and management of corporate insolvency solutions.

Is there a minimum number of debtors required for a business to benefit from using Aryza?

Leo Petais Nope. Our solutions are designed to be flexible so that they meet the needs of creditors with different requirements. We offer a comprehensive end-to-end outsourced managed solution used by large creditors, hybrid technology solutions to meet specific creditor requirements (like motor finance providers), and self-service technology platforms for creditors with lower volumes of customers subject to insolvencies or debt solutions. In all situations, creditors see significant benefits from working with Aryza Evolve technology.

How does the insolvency management process work for companies dealing with indebted consumers?

Leo Petais When a consumer becomes insolvent, they approach a regulated Insolvency Practitioner, who compiles a detailed, 40-page, proposal for creditors our Aryza Evolve customers. This document contains extensive information that creditors must review, decide on, process, submit a proof of debt/claim and input into their internal systems. The challenge is that this process is resource-intensive, technically complex and subject to the Insolvency Act to be compliant. Supporting customers with a compliant process requires resource, systems and specialist insolvency/debt solution expertise. Creditors often struggle to consistently manage the customer journey, maximise commercial returns and to have access to appropriate controls and reporting.

Why is tracking insolvency cases over time so important?

Leo Petais Accounts subject to insolvency and debt solutions need to be managed through the full life-cycle, which can be over six years. During this period, insolvency practitioners may request further information from creditors, issue Variations which require timely responses to ensure compliance and efficient case handling. Cash handling is also a challenge for creditors, with cash coming in from hundreds of different Insolvency Practitioners, Official Receivers and debt management companies on a daily basis – the payments have to be reconciled, tracked and applied to the customer accounts.

Aryza Evolve manges the full end to end process for creditors of all types – easy to consume technology that simplifies the end-to-end customer life-cycle in a compliant, controlled and customer focused environment.

Can you give us a practical example of how Aryza Evolve helps?

Leo Petais Here is a practical example of how Aryza Evolve helps creditors: We teamed up with an energy provider to help them get a better handle on customer accounts affected by personal insolvency and debt solutions – things like IVAs, Trust Deeds and Debt Management Plans. They were facing a few big challenges: the admin workload had become too heavy to manage at scale, teams didn’t always have the specialist know-how needed to deal with insolvency cases, and their systems weren’t giving them the data or insight they needed to prove their processes were working effectively. We spent time with their teams to understand how things were working day-to-day and where the real pain points were. Together, we explored which of our technology solutions would be the best fit. We implemented Aryza Evolve to make sure every customer going through an insolvency or debt solution followed the right, consistent journey. We also carried out a full data cleanse to confirm their insolvent customer population was accurate, and we introduced self-service data tools so management and risk teams could easily access up-to-date portfolio information, performance metrics and controls MI. All of this means they now have a cost effective, smoother, more scalable process – with better insight to support both customer outcomes and internal oversight.

Which regulatory bodies oversee companies dealing with consumer debt and insolvency, and how does Aryza Evolve help ensure compliance?

Leo Petais There are multiple regulatory bodies involved, including the FCA for financial services, Ofcom for telecommunications, and Ofgem for utilities. While their approaches may not always be fully aligned, they ultimately share the same objectives. Over time, regulations tend to converge, creating a more consistent framework. Our target audience includes companies regulated by these bodies, while insolvency practitioners operate under separate regulatory requirements. Aryza Evolve ensures compliance with FCA, Ofcom, Ofgem, and Consumer Duty regulations, ensuring that consumers are managed appropriately for their circumstances.

A key benefit for Aryza Evolve clients is compliance and control. Our processes, controls and reporting enable creditors of all types to compliantly support their customers subject to insolvency and debt solutions.

What are the different types of insolvencies in the UK, and why do IVAs play such a significant role?

Leo Petais Individual Voluntary Arrangements (IVAs) are the most used form of insolvency with between 6,000 and 7,000 new cases each month. However there is a broad range of different insolvency and debt solution including: Protected Trust Deeds, bankruptcies, sequestrations, Minimal Asset Process (MAP), Debt Management Plans (DMPs), Debt Relief Orders (DROs), Debt Arrangement Scheme (DAS), etc. DAS is a great example of where specific regulatory rules apply including the point at which a claim balance can be calculated and how repayments must be applied to customer accounts. Get in touch and our debt team will take you through our latest Insolvency and Debt solution insight pack.

What sets Aryza Evolve apart from other insolvency management solutions?

Leo Petais Aryza Evolve is holistic, we cover all types of insolvencies for consumer and business debt from IVAs, Trust Deeds, bankruptcies, to Company Voluntary Arrangement, Members Voluntary Liquidation, but we go beyond that. In addition, we also handle debt management plans, which can be complex, resource hungry and have high volumes. Our technology is industry leading and our expert team are focused on ensuring the best outcomes for customers and maximizing returns to creditors.

How simple is it for a creditor to start using Aryza Evolve technology and solutions? Tell us about the implementation process of Aryza Evolve?

Leo Petais There are a couple of ways customers can access our platform. Most choose the simplest option – whitelisting a URL to log in directly. This makes implementation quick and straightforward, allowing us to onboard new clients within four weeks. For those further along in their digital journey, we also offer data file exchange, automation and API integration for secure, scalable processing. With this approach, the service becomes even more streamlined, reducing the need for manual intervention. The two systems communicate seamlessly, enabling full automation of the process.

What’s your message to businesses that haven’t worked with Aryza yet?

Leo Petais Delivering good outcomes for our customers customers subject to insolvency and debt solution requires expertise, scalable processes and specialist technology. Since 2007, we have helped creditors navigate the complexity, delivered controlled and scalable processes that support their customers to better outcomes. As creditors see increasing volumes of insolvencies and debt solutions including IVAs and DROs we are here to help creditors of all types – get in touch and our expert consultants will work through your requirements and challenges.

What are you most excited about in 2026?

Leo Petais We have a lot of new customers who have recently partnered with us, so I’m excited about delivering tangible value to them. I’m also excited about adding additional value to our current customers with our DMP and DAS solutions. As a business we recently acquired some very cool post debt sale tech, streamlining the debt sale process and adding additional controls, security and automation. And of course, being a data nerd I’m also excited to discuss our Aryza AI solutions with the partners we’re working with.