A new way to build lifetime value with your customers
Help your customers with their financial well-being, and build stronger brand alliance. Can provide information including credit scores, financial health indicators, benefit checkers and an interface to switch household bill providers to save money. Aryza Engage helps consumers to gain a clear understanding of their income, outgoings and credit commitments, along with ongoing affordability and vulnerability.
FEATURES & FUNCTIONALITY
A more rewarding customer experience
With access to a tailored dashboard, your customers can view a unique summary of the products they have with you, along with the balance and payment requirements. They can also see a summary of broader detail on their financial position.
Built to reflect your brand
Aryza Engage can be ‘white-labelled’ to reflect your brand and messaging and provide reassurance to your customers.
Self serve and customer engagement
Provide an in depth and accurate overview of consumer finances based on open banking and credit bureau data, along with your chosen questions.
Simple SFS presentation of finances
Convert the data gathered into a
Standard Financial Statement (SFS).
Automated rules-based decisioning
Apply rules to the SFS and provide a decision system that presents the consumer with the best outcome for their current position.
Automatic data transfer
Seamless transfer into CRM or case management tools – no re-keying required.
Support for your agents
Full end-to-end digital journey, also has a fully configurable Agent interface that enables an assisted journey supported by call centre staff if required.
Minimal impact on in-house IT
You won’t need heavy IT resources to implement the software into your systems, and as speed-to-market is a priority, you can expect to be up and running within 5-6 weeks.
Built with consumers in mind
Easily automate ongoing communications with your customer throughout their journey, and design automated operational flows to streamline communication.
Tailored to your business processes
Aryza Engage can be configured to your business needs, rules and branding, making it a bespoke solution for you.
Building lifetime value
Developing a positive impression of your brand – even with consumers that you are unable to lend to.
Give extra to your customers with added-value services
Going over and above
Provide your consumers with services beyond your core products, perceived as added value.
Financial management tools
Help your customers to save money on bills, and check for any extra benefits they are entitled to.
Help to educate and guide your customers so that they can have a more positive relationship with money.
Detailed understanding of income and expenditure
Tailored dashboards give a unique view of each consumer’s financial situation.
Ongoing support for financial well-being
Money management and savings tips provided in real time to positively impact customer financial well-being.
Get in touch to see how Aryza Engage can help your business
If you look at the results we’ve achieved from partnering with Aryza – they’re really staggering. Productivity levels have increased four-fold, we’re moving cases so much faster, we have much better client engagement, lower arrears. It’s just been a hugely beneficial partnership for us.
Let's see what we can achieve together
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